With First Locate, if the worst should happen, you can instantly switch from your in-house operations to our contact centres with no perceived loss in support as far as your customers are concerned.
We can establish a secure, mirrored system that is perpetually up-to-date and doubles as an offsite data backup. Our staff and systems can be trained and pre-loaded with your scripts, documentation and procedures, so we are effectively on standby should the worst happen.
“It’s a service we hope you never need, but just in case, we’re there to help should the worst ever happen.”
Karen Ryan, Operations Director
If you have a requirement not listed here, call us on +44 (0)344 543 9002.
- Rapid operations rerouting
- Total disaster recovery
- Mirrored systems
- Standby pool of staff
Joined-up Data Solutions
Our real-time data solutions securely connect directly to your systems so you won’t lose anything. Meaning your disaster recovery solution will be ready to use whenever you need it with accurate, up-to-date data.
All this is done using some of the most secure systems available. All data and communications gathered comply with ISO9001 and ISO27001 and are processed and stored using our government standard security level IT systems and procedures.
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Get in touch
To discuss outsourcing your debtor management requirements to First Locate call Dominic Connolly on 0344 543 9002 or email us at firstname.lastname@example.org.