Who are First Locate?

1st (First) Locate is a financial services outsourcing company that provides customer account management services to our clients, from: Government Departments, Energy & Utility Companies, plus our own accounts. Once we have been notified of an account assignment by a client, 1st Locate engage (as LCS) with the customer. 1st Locate don’t deal directly with customer accounts, however you may see 1st Locate Ltd on your bank transactions.

1st (First) Locates Trading Style is LCS

What do LCS do?

Knowing that an individual human story is behind every account, LCS enables customers to take control of their account, and manage any outstanding balances, especially when it may be a stressful stage in their life, possibly due to financial hardship. Our friendly LCS staff are here to help customers, without judgement or attached stigma, and find the best outcome for all parties.

As an LCS Customer, what do I need to do?

Using the two reference numbers in our correspondence, you can now access your personal account dashboard at: https://lcsdr.com/portal/login
or click on the LCS image below:

Your dashboard provides the easiest way to: manage your account, and also get the direct contact information for your specific LCS team if you require more information, or have a query about your account balance.

How do I know 1st Locate & LCS are legitimate?

You will have received your client (and an LCS) reference number. Please check the client reference number details match previous client correspondence.

1st Locate (trading as LCS) is:

Authorised and regulated by the Financial Conduct Authority (FRN): 705145.

A member of the Credit Services Association (CSA)

Incorporated at Companies House.