At First Locate, our people are our greatest asset, and we’re committed to creating a culture where everyone – no matter their role – has the resources and support they need to thrive.

We believe that a thriving workplace is one where every individual feels valued, supported, and empowered to do their best work. We strive to culturally empower all our people to get involved in shaping our business and environment as their own.

Our culture is built on inclusivity, collaboration, and a shared commitment to helping each other succeed. We celebrate diverse perspectives and encourage open communication, because we know that the best ideas come when people from different backgrounds come together.

We’re passionate about creating a positive working environment where everyone feels welcomed and connected. Whether you’re working on a project, supporting your team in achieving its targets or simply enjoying a game of pool in our chill out area, or a coffee break with a colleague, you’ll find a space that fosters creativity, mutual respect, and a genuine sense of belonging.

We take a human approach to management in the belief that leadership is not about exerting authority from the top, but about creating an environment where everyone feels seen, heard, and valued. It’s a shift from command-and-control to connection and collaboration. Instead of hierarchical barriers, we foster openness, trust, and a shared commitment to growth.

We prioritize both personal and professional growth, offering opportunities for learning, development, and leadership at all levels.

As a result of the culture we have nurtured. We are incredibly proud to have achieved the Gold standard for We invest in people.

Working with the Investors in People (IIP) framework offers a benchmark for continually reviewing and improving our people practices. First Locate’s active community of Leaders and People Champions, helps us maintain the right level of momentum for continuous improvement. The Gold standard requires local responsibility and daily practice of good principles, fostering ownership and accountability among all our people.

Achieving IIP Gold for the first time this year was a significant milestone for us, putting First Locate’s credentials as an employer of excellence.

Embedding a Positive Culture

Assisted by a long-term association with IIP and holding the award since 2017. Then achieving We invest in people Silver in 2021, set the stage for a cultural transformation. Fully integrating our people principles into daily operations has seen a dramatic improvement in survey scores and the positive reception of the We invest in people Gold announcement highlight the culture shift within First Locate

Building a community of skilled people champions and aligning good leadership with business success has strengthened our culture. The IIP framework is now an integral part of our identity here at First Locate, fostering a sense of pride and achievement among our people.

When asked about leaders and managers, our people reported high levels of confidence. Saying that our leaders were very visible on a daily basis and regularly used the terms, “supportive” and “approachable” when referring to them.

“You couldn’t ask for better managers. They are really good, always updating us and pushing us to do better. I feel motivated working for them; they are really positive and let me know if I’m doing well or going wrong.”

Many of those interviewed by the IIP referred to how they had been able to engage with senior leaders and get to know them better via the pool competition. The introduction of the pool table and competition was a recurring theme in the interviews, showing how it had become a key event and story shaping the way people felt about the business, impacting strongly on culture.

“Senior leaders are always around, giving us updates or asking us for ideas and how to improve things. The pool competition has really helped as they’ve been involved in that and it’s helped with team bonding. ”