1st
LOCATE
® is a customer service management company
which
provides a comprehensive range of services
through a number of trading styles and
subsidiaries. Operating from 3 sites in
Yorkshire, our core
business revolves around services that are
outsourced to us (customer services, call
centres, credit control, billing
management or account recovery) -
primarily because we are able to improve
efficiencies, productivity and
performance, yet introduce major cost
saving benefits in the process. We also
operate a number of Consumer orientated
websites that enable individual customers
to benefit from some of the services we
can offer
1st Locate is a privately owned Limited
company with a track record of stability and profitability.
1st Locate
utilise the latest technology available to
the Call Centre industry but also develop
in-house software solutions to maximise
the efficiency and capabilities of call
centre operations.
1st Locate were early adopters of
Swyx
IP telephony and are an accredited
reseller of Swyx solutions.
