Vacancies
Why not join one of Yorkshire's fastest growing
companies. Many of our activities are focused around
regaining contact with missing individuals on behalf of
our clients. We are also information gatherers and
publishers plus we operate an extensive customer
service, account recovery and specialist call centre
operations.
Have you got what it takes to fulfil a role in this
diverse and interesting company?
We offer an exciting career across a variety of roles.
We also operate an equal opportunities policy and many
of our roles are suitable for persons wishing to retrain
for an alternative career. If you possess good
communication skills with a helpful manner, we can teach
you the other skills required for a modern office
employment environment. We will provide you with the
opportunity to gain full PC literacy including
spreadsheets, email, internet, IP telephony, word
processing and other packages enabling you to either
learn new skills or upgrade your existing to a modern
work environment. At present, roles are available within
our Leeds, Malton or Scarborough operations centre. We
are a short walk from Leeds city centre and the Railway
Station, easily accessible by public transport with a
choice of car parks close by. We also have, a number of
new positions in Scarborough, North Yorkshire- These
include Customer Service Advisors and Telephone
Collectors. We are recruiting at a number of levels up
to Team Leader. As with our general recruitment policy,
we positively encourage all applicants and offer
comprehensive retraining for those moving from other
professions.
We offer highly flexible working hours and can offer
some roles with extended holidays to cover parents with
child care commitments during the school holidays. We
also positively welcome applications from all ages, so
whether you are a school leaver embarking on your first
career position or a mature person seeking a career
change or retraining post an event such as redundancy or
early retirement, we'd like to hear from you.
Vacancies MAY/JUNE 2011
LEEDS.
Customer Service Advisors and Account Collectors /
Negotiators - Utility sector - Leeds
Our Customer Service and Account recovery teams are
currently undergoing expansion and we have opportunities
for up to 5 new team members in this exciting area. The
roles are varied and challenging and will suit confident
persons. You should enjoy problem solving and be able to
discuss overdue and defaulted customer Utility accounts
with a professional and customer focused approach. The
ability to negotiate or mediate professionally but
remain friendly and confident are just some of the
qualities we are looking for. This is a target driven
environment and you should enjoy problem solving and a
positive work ethic. Full relevant training will be
provided although some experience in a target driven
environment (this could be sales, customer service or
revenue management) may help to establish yourself
quicker in this successful team. Salaries are dependant
on experience but range from £12.5k - £15k with the
opportunity to earn more from performance related pay.
MALTON
Customer Service Advisors and Account Collectors /
Negotiators - Malton - 6 vacancies
Our Utility Sector Customer Service and Account recovery
teams are currently undergoing expansion and we have
opportunities for up to 6 new team members in this
exciting area. The roles are varied and challenging and
will suit confident persons. You should enjoy problem
solving and be able to discuss overdue and defaulted
customer accounts with a professional and customer
focused approach. The ability to negotiate or mediate
professionally but remain friendly and confident are
just some of the qualities we are looking for. This is a
target driven environment and you should enjoy problem
solving and a positive work ethic. Full relevant
training will be provided although some experience in a
target driven environment (this could be sales, customer
service or revenue management) may help to establish
yourself quicker in this successful team. Salaries are
dependant on experience but range from £11k upwards. An
OTE of £15k or more is achievable. Performance related
pay can take this figure even higher
UTILITY SECTOR - Customer Service Advisors -
Scarborough - vacancies
Our Customer Service Advisors undertake wide and diverse
roles. We take on activities or services that companies
wish to outsource. These include Customer Service
functions, arrears management, debt recovery, billing
queries, sales and product enquiries and other roles
that you would expect in a client customer relationship.
Our current portfolio of clients include major Gas,
Electricity and Water companies, Satellite TV, Banks and
Retailers.
Fundamentally, our Customer Service Advisors - (CSA's)
are required to be excellent communicators - friendly,
caring and professional. Whether you have office based
experience with PC's or call telephony systems is not as
important. We will provide you with the training and
support you need to learn those new skills.
You may have spent your working life in a totally
different profession with no exposure to a modern office
environment. All roles are target driven and persons who
thrive on the challenge of a measureable target tend to
establish themselves quickly into one of our highly
successful teams.
1st Locate provide people of all ages with the chance to
re-train for a modern office based career. Of course,
you may already have relevant experience. Either way, we
will be pleased to hear from you.
As your career develops with us, you will have the
opportunity to specialise in certain sectors or roles.
We offer flexible working hours with shift patterns to
suit most people including night or day shifts. Apply by
email to vacancies@1stlocate.co.uk or in writing to :
HR Manager, 1ST LOCATE UK LIMITED,
TOWN CENTRE HOUSE,
LEEDS, LS2
8LY
We also have trainee roles available and these are
open to individuals wishing to change careers or retrain
from other disciplines. Confident communicating skills
and the ability to work to set targets are some of the
skills we are looking for. We offer very flexible hours
including part time if required. Apply by email to
vacancies@1stlocate.co.uk or in writing to :
HR Manager, 1ST LOCATE UK LIMITED,
TOWN CENTRE HOUSE,
LEEDS, LS2
8LY ,
