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 FIRST LOCATE ® trace & collect

Trace & Collect  - a growing problem where customers move house leaving unpaid accounts and do not inform you of their new address.

 

First Locate process significant volumes of trace & collect accounts each year across a variety of industries. Our ability to effectively manage large volumes yet achieve high levels of resolution and recovery has enabled First Locate to consistently out perform competitor alternatives.

First Locate have become one of the most successful companies offering 'trace & collect' revenue recovery services. We now have a portfolio of major Trace & Collect clients including some of the larger Gas, Electricity and Water Utilities.

Investment in new technology and people development has enabled our continued expansion in this 'niche' sector.

All cases placed with us for Trace & Collect undergo a comprehensive trace process including the use of our Express Address product followed by full trace activity culminating in collections proceedings when we conclusively establish the new address.

The large investment we make in each case ensures that we are a) able to find more abscondees/movers than our competitors & b) convert larger numbers in to paying customers again.

Our comprehensive understanding of Gas, Electricity, Water and credit/finance ensures we are able to effectively negotiate and resolve difficult cases. In fact, we have gained particularly good experience in the Utility sector concerning consumption/responsibility issues whether gas, electricity or water related.

Some of the benefits of using First Locate trace & collect revenue recovery services:

  • We offer our clients dedicated banking facilities with BACS settlements at pre-agreed intervals.
  • Expertise in the trace industry second to none by one of the UK's largest trace agents
  • Sophisticated trace and collection computing systems providing comprehensive audit trails
  • Open door policy
  • Express address forwarding address system
  • Tele numbering and auto address cleansing repair/maintenance systems
  • Return mail facility
  • Sophisticated telephony with call monitoring and analysis facilities
  • Specialist experience in the Utility sector
  • Sophisticated reporting including interim reports on cases prior to collection activity

For further information regarding trace and collect, please telephone 0113 297 7508 or send us an email .

If you have small portfolio or even a single bad debt and you would like us to recover a bad debt on your behalf, CLICK HERE to instruct us.  No success No fee! Prospective Clients with larger volumes of bad debts requiring recovery should CLICK HERE and we will forward you more details and our bulk pricing tariff.

All of our people search and tracing activities are undertaken in full compliance with the relevant legislation and we are full members of the Credit Services Association. Additionally, we hold a comprehensive Data Protection Registration and are Licensed under the Consumer Credit Act 1974.
1st Locate UK Limited, 3 Leodis Court, Leeds LS11 5JJ Tel +44 (0) 113 297 7508

 

1stlocate® Registered office : 3 Leodis Court, Leeds, LS11 5JJ.

  

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