FIRST
LOCATE
® trace & collect
Trace & Collect
- a growing problem where customers move house leaving unpaid accounts
and do not inform you of their new address.
First
Locate process significant volumes of trace & collect accounts each year
across a variety of industries. Our ability to effectively manage large
volumes yet achieve high levels of resolution and recovery has enabled
First Locate to consistently out perform competitor alternatives.
First Locate
have become one of the most successful companies
offering 'trace & collect' revenue recovery services. We now have a portfolio of major Trace &
Collect clients including some of the larger Gas, Electricity and Water
Utilities.
Investment in new technology and people development has enabled our
continued expansion in this 'niche' sector.
All cases placed with us for Trace & Collect undergo a comprehensive
trace process including the use of our Express Address product followed by
full trace activity culminating in collections proceedings when we
conclusively establish the new address.
The large investment we make in each case ensures that we are a) able
to find more abscondees/movers than our competitors & b) convert larger
numbers in to paying customers again.
Our comprehensive understanding of Gas, Electricity, Water and
credit/finance ensures we are able to effectively negotiate and resolve
difficult cases. In fact, we have gained particularly good experience in
the Utility sector concerning consumption/responsibility issues whether
gas, electricity or water related.
Some of the benefits of using
First Locate trace & collect revenue recovery
services:
- We offer our clients dedicated banking facilities with BACS
settlements at pre-agreed intervals.
- Expertise in the trace industry second to none by one of the UK's
largest trace agents
- Sophisticated trace and collection computing systems providing
comprehensive audit trails
- Open door policy
- Express address forwarding address system
- Tele numbering and auto address cleansing repair/maintenance systems
- Return mail facility
- Sophisticated telephony with call monitoring and analysis facilities
- Specialist experience in the Utility sector
- Sophisticated reporting including interim reports on cases prior to
collection activity
For further information regarding trace and collect, please telephone
0113 297 7508 or
send us an
email .
