1SST
LOCATE
® trace & collect
There are many Debt Collection Agent's in the marketplace vying for
prime collection's work. In truth, many of these offer an excellent
service in this area. However, with so many to choose from, who do you
choose ?
Trace & Collect leaves Clients with a greatly reduced choice. In fact,
many Debt Collection Agent's take T & C work purely to get a 'foot in the
door' for prime. Ultimately, this can only lead to underperformance as
prime Debt Collection Agent's struggle to produce results with trace &
collect. Recoveries in T & C are typically far lower than prime. There are
several reasons for this.
1/. a prime Debt Collection Agent will often shy away from the initial
investment (whether in-house or outsourced) required to trace an
individual before or if recoveries commence.
2/. a prime Debt Collection Agent often lacks the resource and
expertise to trace effectively.
3/. lettering or despatching a card to the last known address is often
the extent of trace activity undertaken by a prime Debt Collection Agent.
The approach taken by 1st Locate is different. We started as a Trace
Agent, offering quality tracing with comprehensive 'visible'
confirmations. Our success in this field led us to believe we could be
successful in the collections arena. The Management at 1st Locate have
backgrounds ranging from the Banking & Finance industries to the Utility
sectors so a progression into the collections industry was a logical step
forward.
Fundamentally, our key products are now 'trace only' or 'trace &
collect'. Although we have several major 'prime' clients, we are always
actively seeking additional trace & collect clients.
1st Locate are rapidly becoming one of the most successful companies
offering 'trace & collect'. We now have a portfolio of major Trace &
Collect clients including some of the larger Gas, Electricity and Water
Utilities.
Investment in new technology and people development has enabled our
continued expansion in this 'niche' sector.
All cases placed with us for Trace & Collect undergo a comprehensive
trace process including the use of our Express Address product followed by
full trace activity culminating in collections proceedings when we
conclusively establish the new address.
The large investment we make in each case ensures that we are a) able
to find more abscondees/movers than our competitors & b) convert larger
numbers in to paying customers again.
Our comprehensive understanding of Gas, Electricity, Water and
credit/finance ensures we are able to effectively negotiate and resolve
difficult cases. In fact, we have gained particularly good experience in
the Utility sector concerning consumption/responsibility issues whether
gas, electricity or water related.
Some of the benefits of using 1st Locate trace & collect debt recovery
services:
- We offer our clients dedicated banking facilities with BACS
settlements at pre-agreed intervals.
- Expertise in the trace industry second to none by one of the UK's
largest trace agents
- Sophisticated trace and collection computing systems providing
comprehensive audit trails
- Open door policy
- Express address forwarding address system
- Tele numbering and auto address cleansing repair/maintenance systems
- Return mail facility
- Sophisticated telephony with call monitoring and analysis facilities
- Specialist experience in the Utility sector
- Sophisticated reporting including interim reports on cases prior to
collection activity
For further information regarding trace and collect, please telephone
0113 297 7508 or
send us an
email .
