Call Centre Job Vacancies in Scarborough, North Yorkshire

Career opportunities:- vacancies:- Mar-2018

Why not join one of Yorkshire's fastest growing companies. Blue chip Utility & Telecoms clients outsource some of their customer service and payment collection processes to us.

Our staff have become experts managing client customer's accounts and advising them on key aspects of their gas, water, electricity or telephone account.

We operate a low stress environment and focus our staff on quality and efficient processes rather revenue driven incentives. We invest in our staff making sure everyone has the right skills and opportunity to progress their career. We're not a sales based environment either - most of our calls are inbound and made for specific reasons by customers wishing to understand parts of the account bill or tariff.

Have you got what it takes to fulfil a role in this diverse and interesting company?

We offer an exciting career across a variety of roles. We also operate an equal opportunities policy and many of our roles are suitable for persons wishing to retrain for an alternative career.

If you possess good communication skills with a helpful manner, we can teach you the other skills required for a modern office employment environment. We will provide you with the opportunity to gain full PC literacy including spreadsheets, email, internet, IP telephony, word processing and other packages enabling you to either learn new skills or upgrade your existing to a modern work environment.

At present, roles are available within our new Scarborough operations centre. We have, a number of new positions in Scarborough, North Yorkshire- These include Customer Service Advisors , Team Leaders, IT technical support and other positions becoming available soon. We are recruiting at a number of levels up to Team Leader and Junior Management. As with our general recruitment policy, we positively encourage all applicants and offer comprehensive retraining for those moving from other professions.

We offer highly flexible working hours and recognise the importance of work life balance. We also positively welcome applications from all ages, so whether you are a school leaver embarking on your first career position or a mature person seeking a career change or retraining post an event such as redundancy or early retirement, we'd like to hear from you.

We are also looking for the following:-

Customer care advisors (trainee and experienced) - Scarborough

Trainee Internal Auditor - education package provided

PHP programmer(s)

Development Architect/Engineer - R&D IT technical Projects based Seamer

Newly qualifed Solicitor- opportunity to develop and build our inhouse legal team from the ground up

Tender Team Copywriter - write and prepare winning bids within the Tender Team.

Customer care advisors - Scarborough, Woking or Leeds

Network Systems Administrator- opportunity to help manage a complex Enterprise server & PC network across sites - based Scarborough or Leeds

Senior Operations Manager - experience of managing large scale Call Centre operations? Talented, creative, problem solver, people centric - we'd like to hear from you

Some positions can be based at any of our office locations



Continued success and further commitment to the local economy has led to the opening of new Call Centre premises in Scarborough creating an additional 180 jobs in a purpose built 18,000 sq ft facility. We're keen to hear from enthusiastic individuals keen to develop their careers


Exciting times in Scarborough as we finish the fit out of our new Contact Centre

Why commute to York or Leeds?

Fed up with the 1 hour + commute to Leeds or York; or the costs associated with train or car travel? We offer excellent rates of pay, training, job security and a great working environment in a location 10 minutes from Scarborough Town Centre.