1st Locate offer trace services to the Financial Services, Utility, Telecomms and Legal industries.

Our services are suitable for corporate clients seeking to regain contact with current or former customers. In many instances, instructions are received as a result of individuals absconding prior to the repayment of debts or borrowings. In these circumstances, we are able to put you back in touch with the debtor, quickly, efficiently and discretely, whilst maintaining  a fully compliant  approach  to trace investigations.

Our state of the art call centre telephony equipment, sophisticated computer systems and highly trained staff are able to accommodate bulk trace instructions. We enter into service level agreements with our clients ensuring strict turnaround times and  quality reporting.

Our full trace service includes the current address for the subject with two independent verifications of their residency, a report detailing all such information and our methods of obtaining and a guarantee that the information is accurate for an agreed period. We can tailor this service to specific client requirements with fees ranging from £15.00 - £25.00 for volume account customers. If you do not have account facilities then you can order this product securely on line now.  BUY NOW ONLINE

Clients may also instruct us to undertake a trace and pre-sue investigation.

For those clients wishing to undertake their own trace investigations, we offer Express Address or our new web based search engine Locate online which provides the latest forwarding address and other information for the subject without the additional verifications of the full trace service.

Telephone - Corporate sales on 0113 297 7508

DEBT COLLECTION. - In addition to becoming one of the UK's leading Trace & Collect specialists, we also offer a professional prime debt collection, 2nd placement and write off recovery service.  Our experienced staff and sophisticated technology ensure we are able to consistently produce high returns for our clients yet still maintain a professional & respectful approach with your customers. Our ability to resolve disputes and problems enables us to produce outstanding returns across all types of collection activity.

We supply our products & services to the Gas, Water & Electricity, Banking, Legal, Finance and other industries. Our ability to trace people combined with our approach to resolving problems has ensured we are one of the fastest growing companies in the debt recovery & tracing sector.

We now have a portfolio consisting of major Utility suppliers, Banks, Local Authorities & Finance Companies.

TRACE & COLLECT. - A significant portion of our client's bad debt provisions are usually made up from debtors where contact has been lost. Many of our competitors are loathe to  take on this type of work because of the level of expertise and investment required to trace individuals.

Our business has developed from a trace only agent to one of the leading Trace & Collect agencies in the UK. Our average investment in each case placed with us approaches £20 before we have even made any collection. Experience has shown us that unless a Debt Collection Agent commits resource and is prepared for initial expense, recovery rates suffer. As a result of this, many agents concentrate on prime, where the initial investment prior to recoveries is small.

UTILITY DEBT COLLECTION. Our experience in the Utility sector has developed around tracing and collecting debts but also the identification and resolution of periods of supply and responsibility for consumption. We currently service six of the largest Utility companies in the UK. Our debt negotiators are skilled in all types of Gas, Electricity and Water payment tariffs, metering options & measured/unmeasured consumption issues. We invest much time in staff training for this sector and the regulatory issues and restrictions in force. We are currently the top performing debt collection agency for a number of our Utility clients - let us show you how with a free trial for all new Utility clients.