Arrears & defaulted customer solutions
Firstlocate provide ethical,
compliant and considerate solutions to enable the
effective collection of outstanding balances from
current and former customers. These range from customers
who are in temporary difficulties through to former
customers either unaware of their outstanding balance or
attempting to avoid repayment of thier final account
debts. Whichever part of the collections process you
need assistance with, you will find that Firstlocate
provide a tailored solution to your specific
requriements. Firstlocate have the in-house ability to
trace customers who have moved , arrears
resolution through to financial difficulty teams.and
defended or problem default accounts.This is one of the
reasons why many of the UK's leading Utility
organisations choose Firstlocate for assistance in this
area.

