Core services

1. Revenue Management services
   - collection & generation of current live billings, arrears & defaulted accounts.
2. Complex customer service
   - billing correction, re-billing, tariff amendment, meter reading, consumption calculation, change of tenancy, occupier identification.
3. Billing & collections software back office systems.

News

06-22-10

First Locate has selected Town Centre House as a new HQ and operational site. Additional space will result in the further expansion of headcount.

06-10-10

firstlocate further consilidates it position as a market leader in the supply of specialist payment & customer solutions to the Utility & service sectors.

Solutions

• Live/current billing & statementing
• Occupier accounts
• Utility & service sector current & live accounts payment processing
• Arrears & defaulted customer solutions
• Billing correction, consumption correction & error resolution
•  Change of tenancy & goneaway customers
• Customer contact - inbound & outbound solutions
• Return mail processing

Who we are?

Formed in 1999, we now employ over 140 people working from 3 Operational sites in the north of England.